What sort of computers are being purchased for us? What are the specifications and configurations?

We are supplying one standard model of desktop and laptop in both Macintosh and PC families. Please refer to this page for the specifications.

Is it possible to have a different model or specification than the ones already selected?

Unfortunately not. We are only supplying the four standard machines at present, all of which are very powerful computers with every relevant feature. If you have a specific requirement that is not covered by the standard models, you will need to discuss it with your Department or the Provost’s Office.

Do the computers have wireless networking?

Yes. The Dell laptops have 802.11b/g wireless, and both Apple computers have 802.11 a/b/g/n.

What about software?

We will install MS Office 2007 (Windows) or 2008 (Macintosh) and Symantec Anti-Virus on each system. Additional software may be installed by special arrangement but may be delayed until the large number of standard installations are completed.

I have a laptop and a desktop, both of which are over four years old. Can both be replaced?

Using the resources available under the President’s program, we are only able to replace one machine per Faculty member. A second computer would have to be replaced using another funding method.

I want to use a laptop but I also need a large monitor for my work. Can I get one?

Because of the volume of the program, we can only replace computers at this time. If you wanted to get additional items covered with other Hunter or CUNY funds ICIT can help you get terrific prices, but we would not cover it under this program.

Can I get a new printer too?

When your computer is installed, the technician will check your printer (if you have one). If a new printer is needed we will install a standard Hewlett-Packard laser printer. If you have a printer that needs attention or servicing, the installing technician will help you book a repair call.

Can I give my old computer to someone in the Department or take it home?

No. All replaced computers will be collected by ICIT for refurbishment or recycling at the time that the new computer is installed.

Can I give my new computer to someone else in the department?

The President's program requires the computer to go to the faculty member. It may not be redistributed.

Can I get a second power supply for my new laptop? I use it at home and in the office and do not want to carry the power supply.

We will have extra power supplies available for people who need them.

Can I get an extra battery for my new laptop?

We are not distributing extra batteries. If there is a battery problem, we will have it replaced under the warranty.

How do I arrange for computer repair if it breaks?

Arrangements for repairs should be made through the ICIT Help Desk

May I use this computer for personal purposes?

CUNY policy requires that CUNY-owned computers be used for University instruction or business only.

What about my files?

The ICIT technician who installs the new computer will transfer documents and settings as usual.

Do I need to be present when my computer arrives?

Yes, please. ICIT will not install the new computer except in the presence of the faculty member for which it was purchased. ICIT will schedule the installation at a time convenient to you.